CUSTOMER SUPPORT


443-221-4936

sales@brandXsafety.com
 

BrandX Safety strives to bring 100% customer satisfaction to all of our customers. Please reach out to us if you have any questions.

 

Billing, Online Orders
& General Questions


Please contact BrandX Safety Customer service @ 888-261-2566 or sales@brandXsafety.com
 

RETURNS & EXCHANGES

 

Items may be returned or exchanged to BrandX Safety within 30 days from time of purchase. The customer is responsible for all freight to return item and a 20% restock fee will apply. If the product is being returned or exchanged due to a defect or fault of BrandX Safety the restocking fee and freight will not be charged.

Please contact BrandX Safety Customer service @ 888-261-2566 or sales@brandxsafety.com

 

SHIPPING & DELIVERY

 

Standard shipping rates apply. For custom shipping options or to ship via your own 3rd party shipper, please contact us to place your order. Non-domestic shipments require purchaser to pay all customs and duties. 



TRACKING YOUR ORDER

 

Once you place your order, you will receive a confirmation number. As soon as we release your order for shipment, we will send you a tracking number with tracking information.

Privacy Policy



Your privacy is important to us whether you are purchasing products or visiting our website. However, please note that we are not responsible for any use of your personal information you provide to third-party applications or websites that may be accessed via the Products or Websites. We recommend that you review the privacy policy of any third-party applications or websites that you use.

 

When you use our Products or Websites, you may be asked for personally identifiable information such as your name, address, email address, telephone number.By giving us such information, you consent to our using it in the manner described in this policy.

 

You may withdraw your consent at any time by emailing us. We will return or destroy your personal information within five days of receipt of your withdrawal of consent. Cookie information, pages you have requested and your IP address may also be recorded by us and/or third parties from your browser as set out in this policy.

 

We use personal information to allow us to process your orders, provide access to privileged areas of the Websites, send out newsletters, personalize your visit to our Websites, and enable us to improve the products and services we offer. We may occasionally carry out market research and send you details of services and offers that we think may be of interest to you. If you do not wish to receive such information, please opt out of receiving or subscribing to our newsletter and updates.

 

We may provide information about you to our employees and agents in order to administer any accounts, products and services provided to you.We will not disclose your personal information to any third party unless you have consented to such disclosure or where we are required to do so by law. Should you breach our terms and conditions or terms of use or if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, we may disclose your information to a relevant authority. This may include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. Any disclosure of personal information will be strictly controlled and made fully in accordance with current U.S. law.

 

Cookies are small data files that a website you visit may save on your computer or handheld device that usually includes an anonymous unique identifier. Our Website may use cookies for user authentication, keeping track of your preferences, promotional campaigns, tracking our audience size and traffic patterns, and in certain other cases.  

 

If you do not wish cookies to be placed on your PC or handheld device, then they can be disabled in your web browser. The option to do so is normally found in your browser’s “security settings” section. Please note that permanently disabling cookies in your browser may hinder your use of our Websites as well as other websites and interactive services.

 

All security on our Websites is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.

 

Any changes in this policy will be posted on our Websites. You are advised to check our Websites regularly to view our most recent privacy policy.

Contact Us

Collections

321 Cumberland Valley Place

Martinsburg, WV 25401

sales@brandxsafety.com

888-261-2566

Site Designed By: TRITON Communication, LLC

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